Skip to content
English Chevron
Netherlands EUR Chevron

Frequently Asked Questions

How is Monk different from other screen time solutions? Plus

Most blockers live inside your phone. Monk lives outside of it.
Monk is a physical device, not just another app. That creates a real, tangible barrier between you and your distractions. When you scan Monk, it blocks the apps you’ve selected, and they stay locked unless you have the device with you.

There are no shortcuts, no override buttons, and no sneaky “just for 5 minutes” loopholes

What’s included in the price of the Monk? Plus

Your purchase includes the Monk device and lifetime access to the Monk app, including all current and future features, as well as full support along your journey.


That means: No subscriptions or hidden fees. Just one purchase and you’re in for good.

What features does the app include? Plus
  1. Block apps, website or entire categories like games or socials instantly with a simple tap.
  2. Remote blocking: Get Monked from anywhere, even if you don't have your Monk with you, you will still need your Monk to lift the block.
  3. Create custom modes for every occasion.
  4. Automate your sessions: Use the Shortcuts app to start Monk Mode based on location, time, or other triggers.
  5. Track your progress: See detailed stats organized by day or week to understand your habits.
  6. Emergency unblocks: Use limited unblock tokens if something urgent comes up.
  7. Strict Mode: Prevents you from deleting the app while Monk Mode is active.
  8. Special blocking settings: Decide whether you want to block in-app purchases, adult content and app downloads as well, perfect for parenting.

Can’t I just delete the Monk app? Plus

With Strict Mode enabled you can't delete the App while you are Monked. No cheating allowed here.
Because real change happens when shortcuts disappear.

What if I lose my Monk? Plus

Accidents happen, so each account starts with 3 Emergency unblocks that allow you to exit Monk Mode if necessary.

If you manage to run out you can always contact us and we'll help you out ;). Some users decide to spend them immediately to remove any bypass option.

What can I block with Monk? Plus

You can block any apps, websites and categories like social media, games or anything else you choose. 

We have also added the option to block all adult content, app downloads and in app purchases, perfect for the most disciplined or for parents.

Can more than one person use the same Monk? Plus

Yes! A single Monk can be used by an entire family for example, the same way one person can use several Monks (e.g. one at home and one at the office)

Does Monk collect data regarding what apps I block? Plus

No. This stays locally on your phone. We don’t track or store any personal usage data. Your privacy is a priority.

Is Monk available on Android? Plus

We're starting with iOS, but Android support is on the way, stay tuned!

Orders & Shipping

Where does Monk ship to? Plus

We currently ship to the entire European Union, Switzerland, Norway, Canada, Mexico, United States, South Africa, Hong Kong, Japan, Singapore, South Korea, Israel, Saudi Arabia, UAE, and Monaco.

Shipping is free on orders of 2 or more Monks in all regions.

For orders of 1 Monk, shipping costs will be calculated at checkout.

Worldwide shipping is coming soon.

Will I have to pay import duties? Plus

We don’t handle import duties for our customers. Since we ship from the European Union, orders within the EU are guaranteed duty-free. If you’re outside the EU, local taxes or import duties may apply upon arrival.

When does my order apply for free shipping? Plus

Free shipping is automatically applied at checkout when you order 2 or more Monks. From time to time, we may also run extra free shipping promotions. Stay tuned!

When will I receive my order? Plus
  • The Netherlands: 1–3 working days
  • EU countries: 3–7 working days
  • Outside EU: timing varies by destination (you’ll see an estimate at checkout).

How much does shipping cost? Plus

Shipping costs are calculated automatically at checkout depending on delivery location.

Do you do bulk orders? Plus

Yes, we do. Whether you’re looking to place a bulk order for your team, school, event, or community, we’ve got you.

Just shoot us an email at hello@monktag.com, and we’ll make it happen.

Warranties & returns

What will I receive in my Monk package? Plus

Inside your package you’ll find:

  • Your Monk
  • Instructions to get access to the app
  • A gift-ready packaging box
  • A Monk sticker to remind you to make room for what truly deserves to be remembered

How do I cancel my order? Plus

You can cancel your order within 1 hour of placing it by using the links in your order confirmation email. After canceling, you can place a new order with any changes you need.

If it’s been more than 1 hour, please email hello@monktag.com and we’ll be happy to help you.

How can I return my order? Plus

You can return your order within 30 days of delivery. To request a return email us at hello@monktag.com with the order number and the email address used in you purchase.

You can read the full return policy here.